Scorability, Inc. (“Scorability”, “Us,” “We,” “Our”) has created the following Privacy Policy so our customers (“customers,” “you,” “yours,” “they”) know the types of information we collect when you visit and use our website (“Site”), why we collect that information, and how we use the information. This privacy policy (the “Policy”) covers our information privacy practices for the Site and the Services we provide to our customers (“Services”) and our prospective customers and other individuals that access the Site or Services or communicate or engage with us about our Services.

Overview

Categories of Personal Information. We value transparency and want to provide you with a clear understanding of the personal information we may collect. This summary outlines some of our data collection practices, with more comprehensive information available in our Privacy Policy below. The actual information we collect and how we use it depends on the nature of our relationship with you.

  • Identifiers such as name and IP address
  • Customer Records such as the information we collect from you
  • Commercial Information such as what you buy
  • Usage Data such as information regarding your interaction with our Site and Services
  • Geolocation Data such as your mobile phone’s location information
  • Audio, Video and Electronic Data such as call recordings
  • Professional information such as your company’s name and your title
  • Inferences such as personal preferences exhibited using the Site

Purposes of Use. We generally use collected information to provide our Services and interact with our Customers and prospective customers to:

  • Provide our Services and this Site;
  • Respond to inbound requests;
  • Improve our Services and the Site;
  • To personalize your experience with our Services and Site;
  • Market and advertise more thoughtfully;
  • Protect our legal rights and preventing misuse;
  • Comply with legal obligations;
  • To support of our general business operations.

1. Scope of this Policy

This Privacy Policy also applies to the personal information we collect about:

  • users of our website, www.scorability.com
  • our current, former, and prospective clients and business partners;
  • attendees and participants at events that we host or sponsor; and
  • other individuals that otherwise communicate or interact with us.

It does not apply to the customer content and data that we collect, process or store on behalf of and pursuant to the instructions of our Customers (the “Customer Content”) as defined by our Terms of Service governing our relationship with the Customer.

Personal Information. In this privacy notice, our use of the term “personal information” includes other similar terms under applicable privacy laws—such as “personal data” and “personally identifiable information.” In general, personal information includes any information that identifies, relates to, describes, or is reasonably capable of being associated, or reasonably linked or linkable with a particular individual.

2. Controller and Responsible Party

When Scorability receives and processes personal information in order to provide our Services to customers (“Customer Data”), we will only process such Customer Data on behalf of the particular customer, in order to provide our Services to that customer. Our collection, use, disclosure and other processing of Customer Data is subject to our agreements with customers and their written instructions.

The controller of your personal information collected pursuant to this Policy (not including Customer Data) is:

Scorability, Inc.
901 S. Mopac Expressway, Building 3, Suite 400, Austin, TX 78746 United States
legal@scorability.com

3. Collection of Information

The personal information that we collect and process will vary depending upon the circumstances. You do not have to provide us with your personal information to access much of the Site. If you choose not to disclose certain information, you can still visit our Site, but you will not be able to create an account with us, you may be unable to access certain Services and we may be unable to fully respond to your inquiries.

Sources of Personal Information. We collect personal information directly from individuals, automatically related to the use of our Site and Services, and in some cases, from third parties, as described in this section.

Information Collected Directly. We may collect personal information about you directly from you or from your company or organization. For example, when you fill out a ‘Contact Us’ form, signup for our mailing lists, register for events we host or sponsor, or otherwise provide us information through the Site, we may collect personal information such as:

  • name, company name, and title/position
  • email address, phone number, mailing address and contact details
  • job title, other company information (such as country and industry sector)
  • contact preferences and interests
  • business affiliations
  • customer (and authorized user) account information (to access various parts of the Platform, and to create events and webinars) – name, email address, telephone number, company name, and other information necessary to confirm that you are an authorized user of a customer (where relevant)
  • other information related to your request or inquiry

Automatically-Collected Information. We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information when users access or use the services or visit the Site, such as IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see the Cookies and Similar Devices section below.

Information Collected from Third Parties. We may collect personal information about you from third party sources, such as our enterprise clients, social media platforms, public sources, service providers, platform partners and third parties to whom you have expressed interest in our products and services, as well as information that you shared on social media platforms (subject to the respective platform terms and applicable laws).

4. Purposes of Use and Legal Bases for Processing Personal Information

We may collect, use, disclose, and otherwise process your personal information for the purposes described in this section.

4.1. Legal Bases for Processing Personal Information (where applicable)

We may process personal information for the following legal bases:

  • Performance of contract: processing of your personal information which is required for us to perform obligations or exercise rights under contracts that you may have with us (for example, if you use our Services).
  • Compliance with laws: to comply with our legal obligations (for example, maintaining information in accordance with tax, audit, or company law requirements and responding to legal process).
  • Our legitimate business interests: in furtherance of our legitimate business interests including:
    • to facilitate your participation in interactive features you may choose to use on our websites and services and to personalize your experience with the services.
    • to correspond with you, notify you of events or changes to our Services, or otherwise respond to your queries and requests for information.
    • to send advertising material via email, such as surveys and promotions (except where consent is required under applicable laws).
    • to provide and personalize our website and content.
    • for data analysis, audits, fraud monitoring and prevention, and developing new products, enhancing, improving or modifying our websites, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
    • to protect and defend our legal rights and interests and those of third parties.
  • With your consent: where applicable laws require that we obtain your consent to collect and process your personal information, we will obtain your consent accordingly. When we obtain your consent, certain laws give you the right to withdraw your consent without penalty. You can do this at any time by contacting us using the details at the end of this Privacy Policy.

4.2. Use and Processing of Personal Information

We may collect, use, and otherwise process your personal information as described in this section. While the purposes for which we may process personal information will vary depending upon the circumstances, in general we use, disclose and process personal information for the following business and commercial purposes:

  • Operating Site and Services and providing related support: to provide and operate the Site and Services, communicate with you about your use of the Site and our Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, communicate with you, and for similar service and support purposes.
  • Responding to requests: to respond to your inquiries and requests.
  • Analyzing and improving the Site, our Services, and our business: to better understand how users access and use the Site and our Services, as well as other products and offerings, both on an aggregated and individualized basis, to administer, monitor, and improve our Services, for our internal purposes, and for other research and analytical purposes.
  • Personalizing experiences: to tailor content we may send or display on the Site, including to offer location customization and personalized help and instructions, and to otherwise personalize your experiences.
  • Advertising and marketing: to promote Scorability’s Services on third-party websites, as well as for direct marketing purposes, including to send you newsletters, customer alerts and information we think may interest you. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them.
  • Protecting our legal rights and preventing misuse: to protect the Site, Service and our business operations; to prevent, detect and investigate fraud, misuse, harassment or other types of unlawful activities; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of this Policy and our applicable terms of service and agreements.
  • Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court order, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.
  • Related to our general business operations: to consider and implement mergers, acquisitions, reorganizations, and other business transactions, and where necessary to the administration of our general business, accounting, recordkeeping and legal functions.

Aggregate, De-identified or Anonymous Data.

We also create and use aggregate, anonymous and de-identified data to assess, improve and develop our business, products and the Services, and for similar research and analytics purposes. This information is not generally subject to the restrictions in this Policy, provided it does not identify and could not be used to identify a particular individual.

5. Disclosures of Personal Information

In general, we may disclose personal information as follows:

  • Affiliates and subsidiaries: to our affiliate and subsidiaries, whose handling of your personal information is subject to this Policy.
  • Service providers: to companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, developing new services, enhancing current services, and processing payments. When we employ another company or individual to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Enterprise users: if you use, access or communicate with us about our Services on behalf of your company (our customer), we may share personal information about your access, and your communications or requests, with the relevant enterprise customer.
  • Third Party applications and services: If you elect to use one or more third party applications that interoperate with Scorability’s service, those applications may be given access to data (which may include personal information) on Scorability’s systems generated in connection with your use of our Services. Please remember that Scorability is not responsible for the policies and practices of third-party application providers, and Scorability shall have no liability arising from any action of any such provider as it concerns your data or information or otherwise. In connection with your use of any such third-party applications, please review carefully the applicable privacy policies each such third-party application provider to become familiar with their policies and practices as it concerns your data and information.
  • In response to legal process: in order to comply with the law, judicial proceedings, a court order, or other legal process, such as in response to a subpoena.
  • To protect our rights: where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of the Scorability Website Terms of Use, Customer Terms of Service, or other customer agreements, or this Policy, to respond to claims asserted against us or, or as evidence in litigation in which we are involved.
  • Business transfers: as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.

Aggregate, De-identified or Anonymous data. We may share aggregate, anonymous or de-identified data with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

6. Security of Information

We have implemented safeguards to protect personal information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

7. Retention Period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We may retain personal information for longer where required by our regulatory obligations, professional indemnity obligations, or where we believe it is necessary to establish, defend or protect our legal rights and interests or those of others. When Scorability receives personal information from customers and acts as a data processor or service provider, we abide by the retention period set forth by our customers. We encourage you to contact your organization with any questions regarding the length of the period your data is retained.

8. Age, Types of Information, and Contact

Following are specific policies related to how Scorability operates the Site and its business:

  • Age. A person must be at least 13 years old to use Scorability. Any person who provides their information to Scorability represents to us that they are at least 13 years of age. The Site and Scorability Services are not designed for people under the age of 13 years of age. Scorability does not knowingly collect personal information from anyone under the age of 13.
  • Types of Information. Among other types of content, Scorability collects information from people 13 years and older to (i) assist college coaches with their player evaluations as part of their athlete recruiting process, and (ii) assist high school coaches with their players’ development and college recruiting process. The information collected includes items such as players’ height, graduation year, schools attended, college playing interest, and sport-specific and athletic details. We also collect contact information like social handles, phone numbers, and email addresses to facilitate the delivery of our Services.
  • Parental Rights and Contact Information. Scorability does not collect data from any child under the age of 13 years old. We do collect information from high school aged athletes interested in playing college sports. As a commitment to the privacy of all users, Scorability will work with parents on understanding what data has been collected on a player, how to edit the data, and how to remove the data from Scorability. For any concerns, please contact us using the Contact page on this website.

9. Cookies and Web Beacons

We use a variety of technologies on our Site. Among these are cookies: a text-only string of information that a website transfers to the cookie file of the browser on your computer so that the website can remember your browser in the future. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a unique number. When you visit our Site, open our email, encounter our services online (including on one of our customer’s websites), or click on one of our banner ads or videos, we or an authorized third party may send you a cookie.

Cookies may be used by us in many ways: they allow us to verify the login status of customers using products or services linked directly with our Site, track point of entry to point of registration for those users participating in our affiliate signup programs, track and measure the success of a particular marketing campaign, provide you with improved customer service and provide you with more relevant content. Cookies also allow us to track overall site usage and determine areas users prefer, as well as enable us to make your visit to our Site easier by recognizing you when you return and help to provide you with a customized experience.

Information gathered through usage of a cookie is not linked to any personal identifying information, unless you become a trial or paying customer. Once you submit personally identifiable information on our Site (for example, by signing up to be a trial or paying customer or by signing up for a seminar or white paper), we may link such information with cookies or other identifiers that are associated with your visit(s) to our Site. You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our Site; however, you may have limited access to some areas within our Site or a different experience. For more information on how to manage cookies in your web browser, see https://www.aboutcookies.org.

Some of our web pages, emails, and other online content may contain electronic images provided by us or authorized third parties known as web beacons, also known as single-pixel GIFs, which are invisible graphical images. These web beacons allow us to count users who have visited our Site, seen our ads, or opened our email, and to track whether messages are shared using our social share features and, once shared, whether these messages are opened by the recipient. In addition, when you click on a link in an email, we record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides. Web beacons cannot be declined when delivered using a regular web page, but they can be refused when delivered by email. If you do not wish to receive web beacons by email, you will need to disable HTML images or refuse HTML (select text only) emails via your email software. We may share non-personally-identifying information with third parties, such as the media, industry observers or potential customers or partners.

10. Links to Other Sites

This Site may contain links to other sites that are not owned or controlled by us. Please be aware that Scorability is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects personally identifiable information. This Policy applies only to information collected by this Site.

11. Changes to this Privacy Policy

We may change this Policy by posting a new version of this Policy on this Site which it is your responsibility to review. We encourage you to periodically review this Policy to stay informed about our privacy practices. If the changes we make to this Policy will materially affect the way we use or disclose your personal information, we will endeavor to notify you in advance of the change, such as by sending a notice to the primary email address associated with your account or by posting a notice on the Site.

12. Contacting Scorability

For all inquiries concerning this Policy and the Site or Services, please contact us using the Contact page on this website.

13. Additional Information for Certain Jurisdictions

In this section, we provide additional information as required by certain privacy and data protection laws.

13.1. Additional Information for California Residents

In this section, we provide additional information to California residents about how we handle their personal information, as required under California privacy laws including the California Consumer Privacy Act (“CCPA”). This section does not address or apply to our handling of publicly available information lawfully made available by state or federal government records or other personal information that is exempt under the CCPA.

A. Categories of Personal Information Under the CCPA (Last Updated: January 16, 2024)

While our collection, use and disclosure of personal information varies based upon our relationship and interactions with you, in this section we describe, generally, how we have collected and disclosed personal information about consumers in the prior 12 months (from the Last Updated date above).

Categories of Personal Information Collected and Disclosed. The table below identifies the categories of personal information (as defined by the CCPA) we have collected about consumers, as well as how we have disclosed such information for a business purpose. For more information about the business and commercial purposes for which we collect, use and disclose personal information, please see the Use of Information and the Disclosures of Information sections above.

 

Categories Description May We Disclose This Information? Categories of Third Parties to Whom we may Disclose this Information
Identifiers
Includes direct identifiers, such as name, alias user ID, username and account number; email address, phone number, address and other contact information; IP address and other online or unique identifiers.
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
  • advertising networks
  • data analytics providers
  • social networks
  • internet service providers
  • operating systems and third- party platforms and applications
Customer Records
Includes personal information, such as name, account name, user ID, contact information, employment information and financial or payment information), that individuals provide us in order to purchase or obtain our products and services. For example, this may include information collected when an individual registers for an account, purchases or orders our products and services, or enters into an agreement with us related to our products and services.
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
  • internet service providers
  • operating systems and third- party platforms and applications
Commercial Information
Includes records of products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies. For example, this may include demographic information that we receive from third parties in order to better understand and reach our customers.
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
Usage Data
Includes browsing history, clickstream data, search history, access logs and other usage data and information regarding an individual’s interaction with our websites, mobile apps and other Services, and our marketing emails and online ads.
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
  • advertising networks
  • data analytics providers
  • social networks
Geolocation Data
Includes precise location information about a particular individual or device.
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
  • internet service providers
  • operating systems and third- party platforms and applications
Audio, Video and Electronic Data
Includes audio, electronic, visual, thermal, olfactory, or similar information such as, thermal screenings and CCTV footage (e.g., collected from visitors to our office, photographs and images that you provide us or post to your profile) and call recordings of customer support calls).
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • affiliates and subsidiaries
Professional Information
Includes professional and employment-related information (such as current and former employer(s) and position(s), business contact information and professional memberships).
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • our affiliates and subsidiaries
Education Information
Information about an individual’s educational history (such as the schools attended, degrees you were awarded, and associated dates)
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • our affiliates and subsidiaries
Protected Classifications
Includes characteristics of protected classifications under applicable laws, such as disability information and medical conditions (e.g., which we may collect in order to make available appropriate accommodations for events and other activities we host.)
Yes
  • service providers
  • advisors and agents
  • government entities and law enforcement
  • our affiliates and subsidiaries
Inferences
Includes inferences drawn from other personal information that we collect to create a profile reflecting an individual’s preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities or aptitudes (e.g., we may analyze personal information in order to identify the information that may be most relevant to a customer, so that we can better reach them with relevant content.
Yes
  • service providers
  • advisors and agents
  • our affiliates and subsidiaries

Do We “Sell” Personal Information?

Under the CCPA, a “sale” includes disclosing or making available personal information to a third-party in exchange for monetary compensation or other benefits or value. While we do not disclose personal information to third parties in exchange for monetary compensation, we may disclose or make available certain categories of personal information to third parties in order to receive certain benefits or services, such as when we make browsing information available to third party ad companies (through third party tags on our Sites) in order to improve and measure our ad campaigns and reach users with more relevant ads and content. As defined by the CCPA, we may “sell” Usage Data and Identifiers to third-party advertising networks and data analytics providers.

Sources of Personal Information. As further described in the Collection of Personal Information section above, we may collect personal information from the following sources:

  • directly from the individual
  • from our enterprise clients
  • advertising networks
  • data analytics providers
  • social networks
  • internet service providers
  • operating systems, third party platforms and applications
  • government entities and public records
  • data aggregators

B. California Residents’ Rights

CCPA Rights. In general, California residents have the following rights with respect to their personal information:

  • Do-not-sell (opt-out): to opt-out of our sale of their personal information. While we may “sell” personal information as defined by the CCPA, we do not sell personal information about California consumers who we know are younger than 16 years old. California residents may opt out of sales of their personal information by us, as explained below.
  • Right of deletion: to request deletion of their personal information that we have collected about them and to have such personal information deleted (without charge), subject to certain exceptions.
  • Right to know: with respect to the personal information we have collected about them in the prior 12 months, to require that we disclose the following to them (up to twice per year and subject to certain exemptions):
    • categories of personal information collected;
    • categories of sources of personal information;
    • categories of personal information about them we have disclosed for a business purpose or sold;
    • categories of third parties to whom we have sold or disclosed for a business purpose their personal information;
    • the business or commercial purposes for collecting or selling their personal information; and
    • a copy of the specific pieces of personal information we have collected about them.
  • Right to non-discrimination: the right not to be subject to discriminatory treatment for exercising their rights under the CCPA.
  • The right to correct inaccurate personal information that a business has about them
  • The right to limit the use and disclosure of sensitive personal information collected about them

Submitting CCPA Requests. California residents may submit CCPA requests to know (access) and requests to delete their personal information through one of the following methods:

In addition, California residents may opt out of “sales” of their personal information by us (as described above) by using our preference manager https://scorability.com/privacy-requests/(which enables them to opt out of “sales” via third party tags and cookies on our Site). When you submit a request to know or a request to delete, we will take steps to verify your request by matching the information provided by you with the information we have in our records. You must complete all required fields on our webform (or otherwise provide us with this information via the above toll-free number). In some cases, we may request additional information in order to verify your request or where necessary to process your request. If we are unable to adequately verify a request, we will notify the requestor. Authorized agents may initiate a request on behalf of another individual by submitting a request here; authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.

For more information about our privacy practices, you may contact us using our contact us page.

Last Revised: January 17, 2024